<h2 id="qz2fe383x6e" data-toc-id="qz2fe383x6e">The live data source is still connected, but not working correctly</h2><ol><li>Go into: <code>Settings &gt; Car model</code></li><li>Click the vehicle model. Make sure to select the correct vehicle</li><li>Tap/Click the “Edit connections” button just below the selected vehicle</li><li>Find the live data source and tap/click ‘unlink’</li><li>Now, proceed the link the vehicle again</li></ol><h2 id="mmslkrwbkty" data-toc-id="mmslkrwbkty">The live data connection has been broken</h2>Follow the basic steps in <span data-type="mention" class="dark:bg-border bg-[#E9ECF1] px-1 py-0.5 text-sm shadow-none rounded-md" data-id="eyJhcnRpY2xlSWQiOiIzMDU1NjUzIiwiaGVscENlbnRlcklkIjoiOHF2eHh1ZDh0czBnd3FkeSIsIm9yZ2FuaXphdGlvbklkIjoiNjViOGZlYjYxN2I3NjQwOTQwZDg1N2FmIiwibG9jYWxlIjoiZW4iLCJzdGF0ZSI6ImxpdmUifQ==-article" data-label="Link your vehicle for live data">@Link your vehicle for live data

If you're experiencing issues with the live data connection to your vehicle an option can be to reset the connection. In this article we'll explain how.

Reset your live data connection

Feedback

Roadmap

Changelog

Katya S.

Getting Started

In this section we'll explain how you can create an ABRP account.

Create an account

Select and save a vehicle

Create a plan

Save a plan

Share a plan

Plan Settings

Departure SoC

Reference consumption

Charging stops

Charge cards

Chargers & Networks

Type of chargers

Avoid and prefer

Charger availability

Prefer trailer-friendly

Prefer dogs-friendly

Prefer play area nearby

Prefer restroom availability

Minimum charger stalls

Battery

Destination arrival SoC

Charger arrival SoC

Charger max SoC

Charging overhead

Speed

Real-time traffic

Reference speed

Maximum speed

Adjust speed

Vehicle

Battery degradation

Initial vehicle temperature

Extra weight

Road conditions

Real-time weather

Seasonal weather

Wind

Temperature

Avoid on route

App Settings

User Interface

Currency Code

Language

Units

Preferred unit for consumption

Display theme

Maps

Map Type

Map follows theme

Navigation

Route directions

Voice guidance

Include street names

Navigation voice

Speed Cameras

On-screen alerts

Map markers

Show Bug Report Button

Live Data

In this section, we'll go over how you can make ABRP an even more powerful tool for EV route planning by connecting your vehicle via a live data source to the app.

Link your vehicle for live data

Which live data source should I choose?

My calibrated reference consumption seems off. How can I reset the calibration?

The ABRP app can—for supported vehicle models—connect via Bluetooth Low Energy (BLE) to a user-installed OBD BLE adapter in the car. This allows the ABRP app to communicate instantly with your car to read out SoC (battery %) and many other parameters, keeping the ABRP app up to date with your car as you drive. This works for iOS and Android devices and is available for all ABRP users, not only Premium members.

Link your vehicle via an OBD device

In this article, we'll discuss the most common reasons connecting via OBD fails and how to resolve these situations.

I cannot seem to link my vehicle via OBD. What can I do?

Choosing an OBD device

In this article, we'll discuss what to do if your vehicle isn't reporting a valid SoC value and gives a 'missing SoC error', possibly due to running a different software version than expected. These instructions are specific to the KGM Torres EVX; other vehicles might use a different command.

'Missing SoC error': Edit PIDs for KGM Torres EVX

With this tool you can edit the commands used for the OBD connection to your vehicle.

OBD PID Editor

What do the different connection symbols for the OBD connection mean?

Resolving connection issues with the OBDLink CX dongle

Live Data Sources

In this article, we'll go over the steps for linking your vehicle to ABRP so you can enjoy automatic fetching of SoC via Enode, utilizing the vehicle API, and much more.

Live data via Enode

In this article, we'll go over the steps for linking your Tesla vehicle to ABRP in order to enjoy automatic fetching of SoC via the Tesla API and much more.

Live data via Tesla

Live Data via Android Auto

Live Data Features

Save all your vehicle activity and browse it later. You can share your activities with others or export them to Excel.

My Drives

Share a vehicle

Planning

Add a ferry manually

Edit the details of a charging stop in your plan

Driving

How can I change the map?

Subscription & Billing

Premium features such as real-time charger status, CarPlay or Android Auto support are accessible by subscribing to ABRP Premium.

Upgrade to ABRP Premium

In this section we'll go over how to manage your ABRP subscription.

Cancel subscription

Update your payment method

In this section we describe how to find your invoices and receipts for payments for ABRP Premium.

Invoices and receipts

Profile & Account

In this article we'll explain how to go about adding alternative login methods such as social accounts or a regular password.

Add alternative login methods

Editing your profile

Change/Reset your password

The registered email address of your ABRP account is used for communications and login. If you wish to change it, we'll explain how in this article.

Change your account's email address

Log in via QR code

In this section we'll explain how you can delete an ABRP account.

Delete your account

Sharing an ABRP account

Improving ABRP

This has changed a bit over the years as A Better Routeplanner has evolved. Basically, as we want to cover as many charging locations around the world as possible, we use a mix of data sources. Chargers can be added to the data sources, which we then import from. In this article, we describe different ways to get new chargers published in A Better Routeplanner.

How to have new chargers added to ABRP

In this article we explain how you can access the current beta version of A Better Routeplanner on different devices.

Installing the ABRP Beta version

Contribute to translations

How can I request a new feature?

How can I report a bug?

I am missing a vehicle, how can I request it be added?

How can I request a charge card or a charger network to be added?

What do the labels 'alpha' and 'beta' on vehicle models mean?

Developers

Iternio APIs

How can we help you?

Help Center

Improved

Fixed

abrp

Open

In Review

Planned

In Progress

Completed

Rejected

Awaiting Clarification

Main Roadmap

Quarterly Roadmap

Monthly Roadmap

Tell us how we can make ABRP even better for you! ⚡️

Have something to say?

Describe the issue and steps to reproduce.

🐛 Report a bug

💡 Request a feature

Specify the vehicle type and your requirements.

🚗 Request a vehicle

Request a charge card or charger network you're missing.

💳 Charge Card/Network Requests

Report missing or inaccurate charger locations.

⚡️ Report a Charger

Request live data connections for your vehicle model.

🔗 Integration Requests

📥 Feedback

🤔 Questions

Hey {name|there}! 👋

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