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Awaiting Clarification

Routed me off the freeway to get back on the freeway

I was driving from Menifee, CA to Hesperia, CA and the routing for some reason had me get off I-215 at an exit around Perris CA only to tell me to turn a direction I could to get back on the same I-215. After that I didn't trust the routing any more.

Awaiting Clarification

No consideration of selected fast charger during planned trip

In my setting I have selected the Tesla Supercharger as the only / preferred charging stations. During trip planning only other than Tesla charging stations are displayed / considered. No Tesla Supercharger is included into the trip despite all my efforts. Please see the link to a sample trip planned https://abetterrouteplanner.com/?plan_uuid=2-6acf71a1-26fc1f9b358b11d69a0cf010. Please fix the bug.

Awaiting Clarification

Impossible to log in on Xiaomi Mi 14T Pro

I can't log in on my phone; I've tried various versions of the app, and I've attempted logging in using a password, Google, Facebook, and the QR code from another logged-in phone, but the app won't log me in. It used to work fine a while ago.

Planned trip summary

When doing planning for a trip, the trip summary shows the following fields. - driving time, - charging time, - total distance, - no of stops, - total kw for the trip and if Toll is used. Suggestion - please split the Total kw used for the trip from the total kw procured along the route. Thus enabling the planning to ensure the funds on cards etc is sufficient. ( starting with a fully charged vehicle eliminates procuring for the first leg of the trip)

Awaiting Clarification

Missing Feature Request – Aral Fuel & Charge / B2Mobility Card Support

Hello ABRP Team, On October 13, 2026, I submitted a feature request titled: “Add Aral Fuel & Charge / B2Mobility Fleet Charging Card (including roaming partners)” The request was successfully published in your feedback portal, showed one upvote and had the status “Pending”. However, the following day, the request disappeared from the public feedback list. I also cannot find it in my user profile (ABRP User #3221724), and I have not received any notification. Could you please check what happened to my original request? Was it removed, moved, merged with another request, or is it still awaiting moderation? I would also appreciate your help with the underlying issue. I use the Aral Fuel & Charge / B2Mobility corporate charging card, which provides access to Aral pulse stations as well as numerous roaming partners. My goal is to use ABRP for long-distance business travel and plan charging stops exclusively at stations where my corporate card is accepted. Charging prices are not important to me. Reliable card acceptance is my priority. Could you please clarify: Is there already a way to configure this card and its full roaming network in ABRP? If not, is support for Aral Fuel & Charge / B2Mobility planned? Is there a recommended workaround that allows ABRP to plan routes using only compatible charging stations? I am an ABRP Premium subscriber and would really appreciate your assistance. Thank you very much for your support!

Rejected

JAC T9 PHEV 2026

The JAC T9 PHEV is not listed on your vehicle list.

2027 Kia EV 5 Wind AWD

New in Canada for 2027, the Kia EV5 comes in multiple trims, all have FWD but most have AWD variants.

Planned

Ubitriciry Chargers Missing

All of the Ubitricity Chargers in my Region Berlin(Rudow) are missing. They were there last week and are gone now.. I can still see them in other apps. Like for example the shell app.

Tolls

Could you add the estimated toll cost for a trip? Thanks in advance!

Rejected

2026 Mercedes C300

Missing vehicle: Mercedes-Benz C Class electric Currently available as 4 wheel drive versions c400 and c300 4matic

Stadwerke Langen

Charge Card and Membership for Stadwerke Langen in Hessen / Germany are missing in ABRP. Charger-Network is already in ABRP (Cities Langen and Egelsbach).

Awaiting Clarification

Incorrect Addresses in Halifax Nova Scotia Area

When searching addresses in communities that make up Halifax Regional Municipality they all return with Halifax as the city in the address. Even for communities that are over 100 km away from downtown Halifax. This is particularly problematic when searching hands free for chain locations (like Canadian Tire or A&W) while driving. This makes all options say Halifax when you may be looking for the business location in Cole Harbour or Tantallon. Addresses in communities that are NOT Halifax should Not have Halifax as their city in their address and should use Canada Posts identified address that have the proper community naming. Try doing a voice search for “Canadian Tire Cole Harbour” or “Walmart Dartmouth Crossing” while using CarPlay - the system cannot return a result due to this MAJOR address error.

Rejected

Jaecoo 7 2026/2027

new vehicle model

Awaiting Clarification

Lack of precision

It doesn't always pinpoint our location accurately. It doesn't take major road construction into account. Incorrect reading of the car's battery percentage.

Completed

How to turn off autozoom?

System alway zooms back to position and „its own“ zoomlevel. That drives me crazy. WTF can i turn this off?

Rejected

Ds 7 Crossback 2021

E-Tense 225cv. Híbrido enchufable