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Vgate connection - Error SoC stuck at 2% (Audi Q8 E-Tron 2024)

Hi. According to your documentation on supported OBD devices, I purchased the Vgate iCar Pro Bluetooth 4.0 (BLE). Connection with the phone is successful and I am also able to setup a connection with the ABRP app.

Issue is however that the State of Charge is totally wrong and constantly stuck around 1% - 2% regardless of the SoC of the car.

Disconnecting with ABRP and connecting it with CarScanner does show the correct SoC. So something is not going right in the datafeed between ABRP app and Vgate device. When I pair with Enode, the SoC is correctly displayed (but when driving it does not get updated).

Car: Audi Q8 E-Tron - July 2024

Phone: iPhone 13 Pro Max (but also tested with iPhone 15 Pro, same issue)

I’m bit confused as according to following ticket, the Q8 E-Tron is supported via OBD:

https://abrp.featurebase.app/en/p/need-help-connecting-obd-dongle

But I also read someone else with a similar issue: https://abrp.featurebase.app/en/p/vgate-odb-connection-with-2024-audi-q8-etron-soc-stuck

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification1 comment

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Comments1

  • Linda ABRP

    Team•

    Mar 16

    Hi
    To help us figure out what happens we need you to send a bug report. First you need to enable the bug button in the settings. Go to the settings → Display & appearance and scroll all the way down.

    The bug button will show on your screen. When the OBD is connected to your car and the car is in drive mode click at the button. Then let me know when you have done this.