Skip to main content

Unable to link Nissan vehicle via Enode (US)

Bug Reports

I've used premium since we bought the car but since last week's verizon outage the ABRP app wont connect via enode. When I attempt to reconnect or add a new vehicle it gives a message of not authorized for this action

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Elizabeth Taylor ·
Status: Completed10 comments

Log in to comment and vote

Comments10

  • Katya S. changed status to Completed
    Team•

    Feb 5

    Pinned

    Hi all,

    We can see this issue was resolved by Enode on Jan 30th.

    https://status.enode.com/incidents/01KFNFJQBBMDD9899MATPZNDK2

  • Katya S. changed status to In Progress
    Team•

    Jan 24

    Pinned

    Hi all,

    Thanks for reporting this. Enode is aware of an issue between them and Nissan and are currently investigating the cause. You can track their progress on the issue here:

    https://status.enode.com/incidents/01KFNFJQBBMDD9899MATPZNDK2

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Jan 19

    Pinned

    Hello @Elizabeth Taylor,

    This is a new issue that we have received multiple reports from different users. We have sent in a report to Enode regarding this and will keep you updated when we know more about this.

    • Elizabeth Taylor

      •

      Jan 23

      Any idea as to a timeline for a fix? I've Uninstalled both apps and re logged in with no effect

  • ABRP User #301231

    •

    Jan 26

    •

    Merged request

    •

    3 votes

    USA - Nissian Ariya no longer working with Enode

    My 2023 Nissan Ariya stopped showing connection 2 days ago. When I tried to unlink and relink it, I get an error message saying “you are not authorized for this action”

    The error happened both before and after the 7.0 update

    r/abetterrouteplanner - 2025 Nissan Ariya will no longer connect

    • Linda ABRP

      Team•

      Jan 23

      Hi

      Can you try to delete the Nissan app and install it again. Also log out from ABRP and loggin again before you try to connect again.

    • Elizabeth Taylor

      •

      Jan 23

      I'm still having this same issue. About ready to cancel my premium if it can't be fixed

    • User

      •

      Jan 23

      I am having this same issue. 2023 Nissan Ariya as well.

    • Linda ABRP

      Team•

      Jan 23

      Pinned

      I just got an email from Enode and they have some problems with users in the US and Canada. You can follow the status here

      https://status.enode.com/incidents/01KFNFJQBBMDD9899MATPZNDK2