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USA - Nissian Ariya no longer working with Enode

My 2023 Nissan Ariya stopped showing connection 2 days ago. When I tried to unlink and relink it, I get an error message saying “you are not authorized for this action”

The error happened both before and after the 7.0 update

r/abetterrouteplanner - 2025 Nissan Ariya will no longer connect
Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: In Progress4 comments

This request was merged into another request

Comments4

  • Linda ABRP

    Team•

    Jan 23

    Pinned

    I just got an email from Enode and they have some problems with users in the US and Canada. You can follow the status here

    https://status.enode.com/incidents/01KFNFJQBBMDD9899MATPZNDK2

  • User

    •

    Jan 23

    I am having this same issue. 2023 Nissan Ariya as well.

  • Elizabeth Taylor

    •

    Jan 23

    I'm still having this same issue. About ready to cancel my premium if it can't be fixed

  • Linda ABRP

    Team•

    Jan 23

    Hi

    Can you try to delete the Nissan app and install it again. Also log out from ABRP and loggin again before you try to connect again.