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Very disappointing trip

During a recent trip where I was depending on ABRP to route me for an 550 mile trip, it failed me, I am in a 24 Hyundai ioniq 6, using current version of iOS. I am a premium subscriber

GPS on the screen did not follow progress of the vehicle. ( it does with other routing aps)

Screen was as much as ten miles behind, which makes its value for navigation useless

Additionally….it planned 8 stops when I only needed 4

Mid trip I switched to Waze and manually programmed stops from plug share where I thought I would need to charge. This is the way I will plan my trip home. Here is your chance to save me as a subscriber. I have used ABRP in the past without any of these issues…. In this car with the same phone.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification7 comments

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Comments7

  • ABRP User #1332549

    •

    Sep 10

    •

    Merged request

    •

    1 vote

    Location updating severely lagging

    While using the premium version with Apple CarPlay on my 2024 ev9 got line. I get periods where location does not update for several minutes. I missed a charging opportunity today because my current location would not log. I first noticed this last month on a road trip, it now seems to do this all the time. Phone is an iPhone 16 pro.

    • Mahde - ABRP changed status to Awaiting Clarification
      Team•

      Sep 10

      Pinned

      Hello @ABRP User #1332549,

      Could you check if you have your location services on "Always allow” or when the app is being used? Try to switch it and see if you still experience the lagging.

  • Bo (ABRP)

    Team•

    Sep 9

    Thanks for reporting and sorry about your experience. The GPS lag you describe is something we have found several potential fixes for but nothing really conclusive. I can only recommend to try the next release of ABRP once it is out and see if it works better for you.

    About the 8 charge stops instead of 4 - this sounds really wrong and we would like to check the details for you. Could you share a plan URL with us?

    • Bill mckenna

      •

      Sep 9

      Sorry can’t get itinerary as described…

      • Mahde - ABRP

        Team•

        Sep 16

        Do you remember the route you drove when this occured?

        • Bill mckenna

          •

          Sep 16

          Drove from Mount Sidney Va to whitensville MA

          • Mahde - ABRP

            Team•

            Sep 17

            Could you check if you have “Always allow” enabled for your location services in your iOS Settings? We cannot say for sure if the issue is for your vehicle or other ones, but the change of the setting has solved routing issue with freezes and GPS following for others.