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No live data feed even with premium subscription

Bug Reports

Not getting live feeds - I have to manually enter my state of charge and constantly update it manually, even though I have a premium subscription

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #3155366 ·
Status: Completed5 comments

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Comments5

  • ABRP User #2283608

    •

    Sep 24

    Same with me

  • Linda ABRP

    Team•

    Sep 24

    Hi

    I can’t see that you are connected to any live data. You can see the options for your car in the settings → Vehicle → Connect live data.

    • ABRP User #3155366

      •

      Sep 24

      That doesn’t work - no option to simply connect - I shouldn’t need to buy anything else

    • ABRP User #3155366

      •

      Sep 24

      None of these actually work without apparently buying a connector- why would I need a connector? I would not have bought the premium subscription if I knew I had to buy something.

      • Linda ABRP

        Team•

        Sep 25

        This is visible with the free version. Since you only have had the subscription for a week you should be able to ask for a refund from App store.

  • Linked to Loss of Live Data Connectivity - Now Useless App