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Continuously connection loss

Bug Reports

ABRP keeps disconnecting for long periods even though my cell phone connection is excellent (5G). XPENG G6 Performance

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #2702278 ·
Status: Awaiting Clarification6 comments

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Comments6

  • Linked to App crashes with carplay

  • Mahde - ABRP

    Team•

    Sep 16

    Hello @ABRP User #2702278,

    Does the disconnection happen while driving? How long are you driving before the issues start happening?

    • ABRP User #2702278

      •

      Sep 17

      Yes, it happens when connected to CarPlay while driving (I don’t use ABRP when I’m not driving my EV). I didn’t realize immediately when it happened (it was first use on a well known route) but whole trip lasted 1.5hr and I noticed 30min before my arrival

      • Mahde - ABRP

        Team•

        Sep 17

        Do you have the location services in your iOS settings for ABRP set to “Always Allow” or only when app is in use?

        • ABRP User #2702278

          •

          Sep 17

          Modified to “always allow”. It was “when in use”

          • Mahde - ABRP

            Team•

            Sep 18

            Please let us know if you still get the same issues of losing connection. To be more specific, is it the live data to Enode or the OBD dongle you are losing connection with?

            • ABRP User #2702278

              •

              Sep 18

              I’ll keep monitoring and inform you in case of further issues. I use enode but issue was non gps navigation as well