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Automotive app crashes constantly in Renault Scenic e-tech

Unusable application In my Scenic e-tech, the application crashes constantly and is unusable

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Planned9 comments

This request was merged into another request

Comments9

  • Katya S. changed status to Awaiting Clarification
    Team•

    Jan 24

    Pinned

    Hi @bruno Diard,

    You’ve selected that this occurs in ‘Android Auto’ - do you perhaps mean that this occurs in the app running in your vehicle's infotainment system, ‘Android Automotive / Google Built-in’?

    • bruno Diard

      •

      Jan 24

      Hi @Katya S. ,

      That’s it !

      In my vehicle's infotainment system, ‘Android Automotive / Google Built-in’

      • Katya S.

        Team•

        Jan 24

        Thank you. Are you able to see if there’s anything in particular that appears to be triggering the crash, or does it happen entirely at random?

        • bruno Diard

          •

          Jan 24

          This happens completely randomly, but more importantly, systematically. I thought it was because I didn't have a premium account. But now that I have one, it still crashes. It's unusable. I have to force quit and restart. I've tried uninstalling and reinstalling, but it's still the same.

        • Alain FERRARO

          •

          Jan 24

          I have the same crashes with a Peugeot e-3008. ABRP crashes as soon as the car start. The app don't crash if the car stop.

          • Katya S.

            Team•

            Jan 25

            Thank you for clarifying. Can you recall if this has happened in several versions of the app, or is this the first version you’re using?

  • Matt (ABRP)

    •

    Jan 26

    Are you using 7.0.0 app release on your mobile phone? If yes, we are working on the release of 7.0.0 for Automotive. The issue is likely caused by the version mismatch.

    • Andreas Wohlschläger

      •

      Jan 29

      I observed the same issue. It seems to be related to logging with the Premium account. Scenario: deinstalled and reinstalled the ABRP App on my Renault Scenic E-Tech. Without Account information, the ABRP App seems to work. However, after logging in, the App crashes and when I try to restart ist it crashes soon after start. I repeated the deinstallation/installation/login procedure several times. Problem persists.

    • bruno Diard

      •

      Jan 30

      Yes, version 7 on my phone. But i want to use application with automotive