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Why is not working with Hyundai verification step?

Bug Reports

I saw the previous post saying they had this issue but there was no solution posted. Enode is not speaking to end user so please fix this

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #3035159 ·
Status: Completed6 comments

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Comments6

  • Linda ABRP

    Team•

    Aug 10

    Hi

    Please try to delete the Hyundai app and install it again. Then try to connect.

    • ABRP User #3035159

      •

      Aug 10

      I’m getting the same error …

      • Linda ABRP

        Team•

        Aug 10

        I have made a report to Enode. I will get back to you as soon as I have an answer.

        • ABRP User #3035159

          •

          Aug 10

          Thank you !

          • Linda ABRP

            Team•

            Aug 12

            I got this answer from Enode:

            “Ask the end user to reset their password, then log out of the MyHyundai app and back in before attempting to relink. If it still fails, the account needs Hyundai Connected Care to look at it.”

            • ABRP User #3035159

              •

              Aug 12

              oh my… that works …. this should be something in the manual for everyone

              Thank you so much!!