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Web login not working with "web". in beginning of URL

Bug Reports

i can login with iOS app, but when i am triying to login with my webbrowser (firefox, safari) on my Mac i mostly got an error:

message

"invalid redirect_uri"

what can i do?

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Rene Dorn ·
Status: Completed3 comments

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Comments3

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Jul 13

    Pinned

    Hello @Rene Dorn,

    Are you trying to login with email and password or other login methods? Please send a screenshot of the error message.

    • Rene Dorn

      •

      Jul 13

      only if i click on the login button, an empty new webpage is opening with the text:

      message

      "invalid redirect_uri"

      but i got the solution:

      i always logged in on

      web.abetterrouteplanner.com/ (saved on my browser)

      and i think something has changed at your server and the redirection to

      abetterrouteplanner.com/ without “web.” at the beginnig is corrupt.

      without web. a can login again.

      maybe you have to identify whats wrong with the old url and the redirection.

      tnx for trying to help

      • Mahde - ABRP

        Team•

        Jul 14

        Thanks for noticing this issue! We will make sure to fix this and hear back to you when we have it resolved.