Upload photos fail
I always get an error when I try to upload a photo of a charger station. What is the correct format/type, max. size,…?
I’ve tried .JPG and .PNG
Ranging from 500Kb to 5Mb
Single photo selected
- Where does this happen?
- ABRP version number (found at bottom of settings menu)
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Comments9
Philip Savaete
Apr 30, 2025
PinnedMichel
Mar 9
also, if you open a photo sometimes in the app you cannot close it anymore.
LEE L BECK
Jun 9, 2025
Fernando Wilson
May 5, 2025
"I can't upload the photos. I've tried different sizes and file formats, but without success. Could you provide me with some guidance?"
Dominique Baert
May 5, 2025
Same here.
Uploading of photo on the web (chrome) gives an error. (jpg downloaded from my google photos)
Not possible via the app either: the app keeps popping up the settings for rights on my phone but doesn’t tell me what to change.
Bo (ABRP)
Apr 7, 2025
Thank you for reporting! We will look into if we can reproduce the issue, and fix it.
Fernando Wilson
May 5, 2025
"I can't upload the photos. I've tried different sizes and file formats, but without success. Could you provide me with some guidance?"
Apr 4, 2025
Hi @Marc Marc,
Could you tell us more about the image files you’re uploading?
What file format are they?
What size are they?
Does this only happen when attempting to upload multiple images at once?
Does this only happen on web?
Marc Marc
Apr 4, 2025
jpeg
size from 113 ko to 223 ko
uploading only one photo (with the web app) also fail
uploading one photo with the android app work fine