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Unable to plan trip with BYD Atto 3.

Planning trip driving Atto 3 results in error unable to plan trip.

Planning same trip driving Hyundai Kona is successful.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed2 comments

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Comments2

  • Glenn Thomas

    •

    Mar 11

    I found the issue to be the address for the destination had changed in the app. Saved plans worked, but new plans using the same address failed.

    Selecting the new address used in the app worked for route planning.

  • Linda ABRP

    Team•

    Mar 9

    Hi

    It works to make a plan with your BYD on the web now. Do you still have an issue making a plan on your phone?