Skip to main content

Unable to calculate road with custom charger

Since few week i’m unable to make a road from one point to another using only prefered chargers. I used to configure my account with only Tesla supercharger. It works for some trip, but since May, when i calculate a trip, i have always other charger, not only Tesla that i want.

By selecting theme manually on the map , it works, but could you check why we can no longer only travel with selected charger ?

my example :

Evry, Ile de France to Etaules, nouvelle aquitaine.

In the past, it purpose me 2 stop on Tesla only. Now, i have 2 or 3 stop and with other charger. (i have the same véhicule Renault 5)

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification3 comments

Log in to comment and vote

Comments3

  • ABRP User #2633225

    •

    Jul 30

    Thanks for your reply.

    Engie has been added automatically. It was not my choice

  • Mahde - ABRP

    Team•

    Jul 30

    Hello @ABRP User #2633225,

    It could be due to you not strongly preferring the Tesla network by pressing the heart icon. I tried this and I got two Tesla chargers, please try it yourself and see if you still get different charging networks. Did you add ENGIE as a charging network or was it added by itself?

  • ABRP User #2633225

    •

    Jul 29

    https://abetterrouteplanner.com/?plan_uuid=2-6a6a0f98-8225a04784d0b5e142a9c331

    here is an example. I have 2 tesla charger (better than last week that no tesla where used).

    But one remaining is not TESLA. And it’s possible to do the trip only with TESLA

    1st stop : ARTENAY

    2nd stop : CHATELRAULT

    Or

    1st stop : BLOIS

    2ns stop : POITIERS

    Why ENGIE has been added ?