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Issue linking Tesla: Unable to grant Third Party Request

Bug Reports

When I try streaming and use the “Add ABRP virtual key on your Tesla”, I get an error in Tesla app.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Patrick Mondal ·
Status: Completed31 comments

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Comments31

  • Bo (ABRP)

    Team•

    Mar 27, 2025

    Pinned

    Fixed! It was all our fault in the end, a key verification file was lost when we moved our web server. Thanks to all for reporting it!

    • Michele Tagliabue

      •

      Mar 27, 2025

      Thanks, I can confirm that now it is working!

    • Svetoslav Kertin

      •

      Mar 27, 2025

      Great, thank you! I can confirm it worked for me too!

    • Chris De Backer

      •

      Mar 28, 2025

      Thanks to the team for quick feedback and problem solving! Cheers!

  • Svetoslav Kertin

    •

    Mar 24, 2025

    Hello, is there any update on this? I am still getting the same error

    • Magyar Levente

      •

      Mar 25, 2025

      Hey,is there any update? Same from Hungary, Model 3 HL RWD.

  • Josef Fiala

    •

    Mar 24, 2025

    I have still same problem. Is there any response from Tesla API team? Thanks

  • Bo (ABRP)

    Team•

    Mar 17, 2025

    Thanks for reporting! Is this when you try to add the ABRP streaming key (via the Tesla app)?

    • Levent Aygün

      •

      Mar 17, 2025

      Yes, while adding virtual key to add streaming.

      • Bo (ABRP)

        Team•

        Mar 18, 2025

        OK, thank you. We have contacted the Tesla API support for this case and are awaiting their response.

        • Levent Aygün

          •

          Mar 18, 2025

          Thank you 🙏

        • JuFi

          •

          Mar 18, 2025

          Hi,
          I’ve run into a similar issue on my Home Assiatant Instance (EU-Vehicle).
          For EU-Customers, there is a different endpoint to register as a partner (

          https://developer.tesla.com/docs/fleet-api/getting-started/base-urls). I assume you only registered the North-America/APAC Domain. Can you verify that?

          • Bo (ABRP)

            Team•

            Mar 18, 2025

            We support both the EU and the US domains and we have many vehicles in both. The OP seems to be in Turkey which might be a border case for Tesla, let’s see what the respond. We have seen issues before with mixed region issues for users with UK accounts in the EU.

            • Patrick Mondal

              •

              Mar 21, 2025

              I have a US Tesla account. Still getting the error right now.

            • User

              •

              Mar 24, 2025

              EU here (Greece), still the same issue…

            • Christian Öborg

              •

              Mar 25, 2025

              I have a Tesla account in France (and my car is registered and located in France) and I can confirm that I still have the problem.

    • Levent Aygün

      •

      Mar 17, 2025

      Also can’t see any live data as well

    • Magyar Levente

      •

      Mar 25, 2025

      Hey,is there any update? Same from Hungary, Model 3 HL RWD.

      • Bo (ABRP)

        Team•

        Mar 26, 2025

        We have escalated this with Tesla and still not received a response, unfortunately.

  • Christian Öborg

    •

    Mar 19, 2025

    I get the same error. Have tried changing almost everything possible but get the problem every time.


    You can try yourselves from this link:

    https://www.tesla.com/_ak/abetterrouteplanner.com

    Thanks for a quick resolution.

    /Christian

  • Kory Cooper

    •

    Mar 21, 2025

    I’ve been experiencing this issue for 5 days. 5/14 of my free trial.

  • User

    •

    Mar 21, 2025

    Hello,

    I just tried and still get the same error while trying to enable streaming.

  • Allen Swope

    •

    Mar 21, 2025

    Same here. Unsupported. Tried 3/21/2025 6:20 central multiple times.

  • Vladimír Michálek

    •

    Mar 22, 2025

    Same, from Czechia, currently in Italy, tried on 14th March - didn't work, and still does not work.

  • Kory Cooper

    •

    Mar 22, 2025

    Has there been any movement on this?