Could you provide a screenshot? Looking at your account, I cannot see any saved vehicle. Both a saved and connected vehicle is required in order to use this feature (apart from being subscribed).
Mael Rabe
•
Feb 28, 2025
Hello!
Thanks for addressing my issue :)
Please find below screenshots of my parameters menu
Katya S.
Team•
Mar 3, 2025
Looking at your screenshots you don’t appear to have linked the vehicle for live data, is that correct?
A live data source is required in order to enable ‘my drives’ - but you should definitely have been informed of this when attempting to enable the feature.
Mael Rabe
•
Mar 3, 2025
Hello Katya,
That is correct I have not linked the vehicle.
I dont remember seeing any message about that being required to enable ‘my drives’.
FYI , I clicked on the Direct Connection with Enode just to try. I did not finish the process but now i can save my drives.
So that may be kind of a flaw here :)
Anyway, why is it required to connect the car just to save the drives?
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Comments4
Feb 28, 2025
PinnedHi @mael.rabe,
Could you provide a screenshot? Looking at your account, I cannot see any saved vehicle. Both a saved and connected vehicle is required in order to use this feature (apart from being subscribed).
Mael Rabe
Feb 28, 2025
Hello!
Thanks for addressing my issue :)
Please find below screenshots of my parameters menu
Katya S.
Mar 3, 2025
Looking at your screenshots you don’t appear to have linked the vehicle for live data, is that correct?
A live data source is required in order to enable ‘my drives’ - but you should definitely have been informed of this when attempting to enable the feature.
Mael Rabe
Mar 3, 2025
Hello Katya,
That is correct I have not linked the vehicle.
I dont remember seeing any message about that being required to enable ‘my drives’.
FYI , I clicked on the Direct Connection with Enode just to try. I did not finish the process but now i can save my drives.
So that may be kind of a flaw here :)
Anyway, why is it required to connect the car just to save the drives?