The application is telling me no working plan available. The route planner is not working at all on my iPhone 17. Please respond with what I need to do to resolve this issue.
Mahde - ABRP changed status to Awaiting Clarification
Team•
Sep 15
Pinned
Hello @ABRP User #1008469,
Does it not work with any plans at all or only a specific one you are trying to make? Please give examples of places in the plan so we can reproduce it.
ABRP User #1008469
•
Sep 15
It is happening on all plans. I attempt to make. It does state I need to go to settings and choose more charger types. So go in and selected CCS and Tesla and Tesla supercharger. However, plan still not work and I went back in and it is not holding the type charger and there is no place to save the charger types that I select
Mahde - ABRP
Team•
Sep 16
Please share with us a screenshot of the error message you receive and try making a plan with another device (web version on laptop or another phone) to see if they can create plans.
ABRP User #1008469
•
Sep 16
I found the issue with a better route planner. I dove deeper into my account and found that somehow the charger type on my car, the Kia EV6, was turned off on the CCS and the NACS. At this point, everything’s working fine again. Thank you for your response.
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Comments4
Sep 15
PinnedHello @ABRP User #1008469,
Does it not work with any plans at all or only a specific one you are trying to make? Please give examples of places in the plan so we can reproduce it.
ABRP User #1008469
Sep 15
It is happening on all plans. I attempt to make. It does state I need to go to settings and choose more charger types. So go in and selected CCS and Tesla and Tesla supercharger. However, plan still not work and I went back in and it is not holding the type charger and there is no place to save the charger types that I select
Mahde - ABRP
Sep 16
Please share with us a screenshot of the error message you receive and try making a plan with another device (web version on laptop or another phone) to see if they can create plans.
ABRP User #1008469
Sep 16
I found the issue with a better route planner. I dove deeper into my account and found that somehow the charger type on my car, the Kia EV6, was turned off on the CCS and the NACS. At this point, everything’s working fine again. Thank you for your response.