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Tesla S 2017 live data connection failed

Bug Reports

I use this app (current 7.1) since the very beginning. Live data connection worked fine (last year). Currently I‘m not able to connect my Tesla S 2017 with the ABRP (iPhone, v 26.6.1) app. When klicking in connect, it opens the Tesla site, I enter my credentials and get the message that I‘m fine. Then it links me to the ABRP website and asks to log in. All works fine, but still no live data. Also the iPhone app doesn‘t show live data. Any advice?

Thanks, Joe

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #63988 ·
Status: Awaiting Clarification5 comments

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Comments5

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Sep 9

    Pinned

    Hello @ABRP User #63988,

    Did you try this both on the phone version and web version of ABRP and both options failed?

    • ABRP User #63988

      •

      Sep 9

      Yes

      • Mahde - ABRP

        Team•

        Sep 9

        Coudl you send us a video recording of the whole process from you authenticating and until you are logged in? Also, do not remove any current connection you have now so we can look into it further. If you did remove Tesla connection (not live data one), do the relinking like before.

        • ABRP User #63988

          •

          Sep 10

          I‘ve sent you the video via email

        • ABRP User #63988

          •

          Sep 10