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Tesla Live Data "Sleeping"

Bug Reports

2018 Tesla Model X 75D. Constantly says sleeping. Have tried unlinking and relinking in app. Going to Tesla website and removing the key and then adding again. But says sleeping for hours at a time when I am actively driving or charging. I did the add streaming button in app and even subscribed to pro, still not working. Please help!

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Jeremiah Hawkins ·
Status: Completed3 comments

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Comments3

  • Linda ABRP

    Team•

    Jul 3, 2025

    Hi
    We got answer from Tesla and you need to Allow Third-Party App Data Streaming in the "Safety" screen of the vehicle. Can you check this and get back to me?

    • Jeremiah Hawkins

      •

      Jul 3, 2025

      I can confirm that fixed it. Thank you so much for your diligence.

  • Linda ABRP

    Team•

    Jul 1, 2025

    Hi

    Tesla has not previously supported streaming to this car but it should work with firmware 2025.20. My colleague have made a ticket at Tesla support to see if we can fix this for you.