Skip to main content

Tesla data linking

Bug Reports

I am having a problem refreshing my cars live data (2020 Model S, 2024 Model 3 Highland). It used to update a minute or two after I started using ABRP so I can then start some journey planning. Now it’s usually a few days old and I cannot force it to get live data. Usually showing sleeping (model 3) or not connected (model s). The model S keeps asking me to add streaming which, if you do it, doesn’t do anything.

I have unlinked and re-linked both to no effect. In addition I deleted the model s and restarted from scratch no to avail. Using android and web.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by rory ·
Status: Awaiting Clarification4 comments

Log in to comment and vote

Comments4

  • Bo (ABRP)

    Team•

    Sep 8, 2025

    Thank you for the report - there seems to be different issues for your vehicle. The Model 3 reports “missing key” when we try to set it to stream. The Tesla API says there are 11 keys installed, perhaps there is a limit to how many keys can be supported? Can you see that the ABRP key is installed in the UI of the car?
    The Model S seems to be of the older variant which does not support virtual keys. Did you enable 3rd party streaming in the car under Settings->Security?

    • rory

      •

      Sep 8, 2025

      I have now sorted out the model 3 - there were some key cards and multiple phones setup as keys. Once I removed some it allowed me to add it. There is a bug on the app as it selects the wrong car is there is more than one on the account. I had to restart the mobile app and select the right car before doing anything.

      The Model S does not work - I note you have not said where the settings-security is located? On the app? on the car? If it is on the app/website I have deleted the entire car multiple times and tried to relink and it says all permission are enabled

      .

      It just refreshes this screen and nothing happens. If click on add streaming it pops up with a second screen with a button to allow live streaming (and allow third party streaming) and then comes back to the below again having done nothing.

      • Bo (ABRP)

        Team•

        Sep 9, 2025

        I’m sorry, it is confusing - on Model S and X you need to go to the settings in the physical car → Security → Enable 3rd party app streaming .

        • rory

          •

          Sep 9, 2025

          Ok - thats much clearer now. There is no “security” option in the car - that option is actually under the safety menu. I suggest you update the guidance on the app to say it needs to be on the car menu and correct security with safety.

          Thanks