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Still can’t select MG4 Urban in the app

Hi I still can’t select my car in the app. Been trying for several weeks now. It’s the MG4 Urban Essence 54. There are no forward arrows next to it and I can’t select it.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification7 comments

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Comments7

  • Bo (ABRP)

    Team•

    Sep 9

    Thanks for reporting! We don’t have a specific Urban Essence 54 model in our library - are you trying to select a similar model, or are you creating a custom model?

    • ABRP User #3079456

      •

      Sep 9

      Hi. It’s this model. The Urban long range. See there’s no forward arrow to the right of it so it won’t allow me to select it. Thanks.

      • Bo (ABRP)

        Team•

        Sep 10

        There is no arrow because there are no more selections (like trim or tires) under this model - it is what it is. When I press it on iOS I get it selected and I can plan with it. Does that not work for you?

        • ABRP User #3079456

          •

          Sep 10

          No. When I press it (also iOS) it just takes me back to the Home Screen with no car selected.

          • Bo (ABRP)

            Team•

            Sep 10

            Is it specifically this vehicle model? Or any model which does not have the arrow?

            • ABRP User #3079456

              •

              Sep 10

              I’ve only tried this model because this is the car that I have.

            • Andy Long

              •

              Sep 10

              I am having the same problem with my MG4 standard range (51kW). ABRP used to be my go to - now it is useless.