Could you give some examples of what the ABRP app tells you vs what the car itself says at the same time?
Jan
•
Jan 10, 2025
Yes ofcourse. XPeng SOC 74% - ABRP 88%. I’ve tried it with our Tesla X and see the same problem. I can make a photo later today.
Katya S.
Team•
Jan 10, 2025
Thanks! Yes, that’s a discrepancy large enough to be considered an error. I would suspect that this issue is limited to the Enode connection and checking their status for Xpeng they’ve had some stability issues with the vendor during the past days but these should now be resolved;
Your Tesla, on the other hand, isn’t connected at all anymore. We haven’t received data for it since at least 100 days ago (which is why we show that the data is older than 10 days).
To link it again;
In the iOS app, select your Tesla
Click the gear icon by the vehicle name to enter ‘vehicle settings’
Tap ‘Tesla’ as live data option and follow the linking steps
Jan
•
Jan 10, 2025
Thnx. After doing a reset the SOC difference between ABRP And the car is decreased to 1%
Katya S.
Team•
Jan 10, 2025
That’s generally acceptable, there can be a slight delay for OTA sources or the vehicle can round off the exact value differently than we do.
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Comments5
Katya S.
Jan 10, 2025
Hi @Jan,
Could you give some examples of what the ABRP app tells you vs what the car itself says at the same time?
Jan
Jan 10, 2025
Yes ofcourse. XPeng SOC 74% - ABRP 88%. I’ve tried it with our Tesla X and see the same problem. I can make a photo later today.
Katya S.
Jan 10, 2025
Thanks! Yes, that’s a discrepancy large enough to be considered an error. I would suspect that this issue is limited to the Enode connection and checking their status for Xpeng they’ve had some stability issues with the vendor during the past days but these should now be resolved;
https://status.enode.com/incidents/01JH4YMSA8BWT0N7Y9DE1AXA2D
Your Tesla, on the other hand, isn’t connected at all anymore. We haven’t received data for it since at least 100 days ago (which is why we show that the data is older than 10 days).
To link it again;
In the iOS app, select your Tesla
Click the gear icon by the vehicle name to enter ‘vehicle settings’
Tap ‘Tesla’ as live data option and follow the linking steps
Jan
Jan 10, 2025
Thnx. After doing a reset the SOC difference between ABRP And the car is decreased to 1%
Katya S.
Jan 10, 2025
That’s generally acceptable, there can be a slight delay for OTA sources or the vehicle can round off the exact value differently than we do.
Are both vehicles reporting correct data now?