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Soc error

Bug Reports

App shows soc of car, while not connected to car - no live soc. In most of the cases, I can adjust this by persing the + or - buttons. But in many cases, these buttons are not shown.

Very annoying.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #937622 ·
Status: Awaiting Clarification10 comments

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Comments10

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Jul 6

    Pinned

    Hello @Koen Marchand,

    Does the app show SoC of the car while connected or not connected? (You mention this - “while not connected to car - no live soc”).

    • ABRP User #937622

      •

      Jul 7

      HI, this is what I see. The car is not connected to the app. In this picture the + and - sign are not shownieuws. Sometimes they pop-up again.

      • ABRP User #937622

        •

        Jul 7

        • Mahde - ABRP

          Team•

          Jul 7

          In order for us to view it from your POV, we would need consent to access your account. Please accept it in this link if you give us consent to do so:

          https://accounts.abetterrouteplanner.com/portal/support-access

          • ABRP User #937622

            •

            Jul 7

            Done

            • Mahde - ABRP

              Team•

              Jul 7

              Could you send us the plans for both of the different routes you took where the + and - signs were visible and not visible? To do this;

              1. Plan the trip in ABRP

              2. Click/tap: ‘Share plan’

              3. Click/tap: ‘Share ABRP link’

              4. Paste the URL here

              ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.