Smartcar for Ford (USA)

🚧 THIS IS A TICKET MIGRATED FROM UPVOTY. The original ticket and comments will be available for a limited time over at:
https://abrp.upvoty.com/b/report-a-bug/smartcar-for-ford-usa/
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Connecting and authorizing a Ford EV with "ABRP Premium Connection via Smartcar" results in Ford blocking a user's access to any live/remote data or control, including ford.com and the FordPass app. The Ford apps/sites display error code CSIAH0320E.

Ford state this is due to an "unauthorized use of the Ford API". The only way to resolve this and regain access to remote control is via support escalation with the manufacturer.

ABRP should remove the Ford "compatibility" from this - in the case that a user has financed their vehicle through Ford, they will be unable to access the finance tools including making payments(!).

Where does this happen?
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ABRP version number (found at bottom of settings menu)
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Upvoters
Status

Rejected

Board

πŸ› Bug Reports

Date

Over 3 years ago

Author

an dy

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