Skip to main content

Settings -> Vehicle -> Connect Live Data -> Enode -> Connect -> Connect with Enode -> no reaction of screen

I’d like to connect my car (Nissan Ariya) to ABRP Premium via Enode. This worked some months ago (only using Premium for long distance trips).

So I navigate:

Settings -> Vehicle -> Connect Live Data -> Enode -> Connect and click on Connect with Enode:

no reaction of screen

This applies to my Firefox as well as my iOS ABRP app.

This was not a great UX as I activated Premium right before my trip as usual and was then told to create a bug report here - which I did not have the time but was forced to manually keep my SOC in sync with ABRP…

Looks like I am not alone: “Connect with Enode button unresponsive even after purchasing Premium plan“

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification5 comments

Log in to comment and vote

Comments5

  • Linda ABRP

    Team•

    Aug 11

    Hi

    We will look at this but we would need your approval to look at your account.

    https://accounts.abetterrouteplanner.com/portal/support-access

    • ABRP User #249082

      •

      Aug 11

      Thank you.

      Active until 2026-08-25 07:59 UTC.

      • Linda ABRP

        Team•

        Aug 11

        Thanks.

        • Linda ABRP

          Team•

          Aug 11

          We have made an update that should fix the problem so try and refresh the app. You can then also try to log out and then login.

          • ABRP User #249082

            •

            Aug 12

            Well, what should I say… it worked.

            Thank you for your support.