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Hi,

This morning I changed my ABRP account password. I then logged in to the web browser with my new email address and password and had no problems accessing the route settings page. However, when I try to log in to the app on my Android smartphone, the smartphone's default browser opens. I enter my email address and password, but a message appears, which I've attached. I've tried clearing the app data and cache, deleting the app, and redownloading it, but I always get the same result: I can't log in to the app.

How can I fix this?

Alberto

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification3 comments

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Comments3

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    May 20

    Pinned

    Hello @Alberto,

    Please specify the device that you are using with full name.

    • Alberto

      •

      May 20

      Xiaomi Redmi note 12 pro - Android 14

    • ABRP User #2856932

      •

      Jun 26

      no answer after a month?