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Price incorrect: neogy vs chargepoint

Bug Reports

Price is shown in abrp app with 55ct/kwh, in chargepoint app with 98ct/kwh

Please check

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Johannes Obermueller ·
Status: Completed7 comments

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Comments7

  • Linda ABRP changed status to Awaiting Clarification
    Team•

    Mar 31

    Pinned

    Hi,

    Please provide a link to the plan where this occurs. To do this;

    1. Plan the trip in ABRP

    2. Click/tap: ‘Share plan’

    3. Click/tap: ‘Share ABRP link’

    4. Paste the URL here

    ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.

    • Johannes Obermueller

      •

      Apr 1

      Hi Linda

      Thanks for answer

      I just wanted to reproduce the behaviour: this specific charger is not more avaibable in chargepoint app

      Still price in abrp app is shown with 55ct/kwh

      • Johannes Obermueller

        •

        Apr 1

        Note:

        Seems that neogy arent shown in chargepoint anymore

        Please check

        Thanks and br

      • Linda ABRP

        Team•

        Apr 1

        I need a plan with that charger and the charge card you have selected to see if we show the correct price. When you have a plan click at Share plan and Share ABRP link.

        • Johannes Obermueller

          •

          Apr 1

          Hi Linda,

          please check following plan:

          https://abetterrouteplanner.com/?plan_uuid=2-69ccfc34-7cea9cbbe1cceca7fea225c2

          added manually that charger and chargepoint in charging providers.

          • Linda ABRP

            Team•

            Apr 1

            This is from Neogy’s webpage.

            • Johannes Obermueller

              •

              Apr 1

              the webpage i didnt check to be honest.

              but the 55ct/kwh then seems to be direct payment.