Skip to main content

Preferred Vendor

I prefer to use Electra for charging. In the ABRP app, I select Electra, but in the route planner, I only see Fastned and Tesla. When I follow the same route in the Electra app, it only shows Electra stations. What’s the problem?

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed3 comments

Log in to comment and vote

Comments3

  • Linda ABRP changed status to Awaiting Clarification
    Team•

    Jun 5

    Pinned

    Hi,

    Please provide a link to the plan where this occurs. To do this;

    1. Plan the trip in ABRP

    2. Click/tap: ‘Share plan’

    3. Click/tap: ‘Share ABRP link’

    4. Paste the URL here

    ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.

  • ABRP User #2727894

    •

    Jun 6

    Same here. I have selected Electra as preferred network, added “Electra+ Smart” to networks. Result has not a single stop at Electra:

    https://abetterrouteplanner.com/?plan_uuid=2-6a23eeb6-52c75b2c1388c30658d23b3b

    Note: I used to have Tesla as network, but removing it still doesn’t show any Electra.

    Iphone, ABRP 7.1.0

    • Linda ABRP

      Team•

      Jun 25

      We provide the preferred chargers as much as possible. But if there is a better charger on the route we select that one. We also don't take any detours to select a preferred charger.