Hi everyone,I am experiencing a critical issue with my ABRP Premium subscription where the app fails to recognize my active paid status, leaving me stuck in a subscription loop.Here are the details of the problem:Platform/OS: AndroidApp Version: Version 7.1.7 (5980)My Support Account ID: 2983533Purchase Method: Google Play Store (Payment has already been accepted and processed by my bank)What is happening:I successfully subscribed to the Premium plan and the payment has been confirmed. However, inside the ABRP app, my account status still shows as "Free".Whenever I try to use a Premium feature (like Android Auto or live traffic), the app prompts me to upgrade. When I click to subscribe again, I get an error message stating that โYou already have an active subscriptionโ.Steps I have already tried without success:Logging out of my account and logging back in.Force-stopping the app and clearing the cache.Uninstalling and reinstalling the application.Could the support team please look into this and manually sync or validate my account status?Thank you for your help.
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Completed
๐ Bug Reports
About 5 hours ago

ABRP User #2983533
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Completed
๐ Bug Reports
About 5 hours ago

ABRP User #2983533
Get notified by email when there are changes.