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onboarding in Android Automotive not functional (R5 E-tech)

Hello,

I drive a renault 5 with Google Automotive. I can install the app in the car, it starts fine and I can grant the 2 permissions it asks for, but as soon as I click Sign On or “Choose Car” (not sure how the English version is phrased), either nothing happens (for Sign on) or the list does not populate (for Choose Car), i.e. stays empty even when writing Renault or Tesla in the search field.

I even enrolled in the beta, no change.

Since I cannot access the settings screen, 5.7.2 is the version Google Automotive tells me it is.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed4 comments

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Comments4

  • Bo (ABRP)

    Team•

    Apr 14, 2025

    Thanks for reporting! We have seen in our Renault Scenic that if you don’t pay for the optional data package the will actually not have an internet connection. You can download it but you cannot do anything in the app.

    There is a package from Orange (where you get 3 GByte for free) to sign up for, I believe.

    ABRP 5.7.3 will show a message for this.

    • ABRP User #1943838

      •

      Apr 18, 2025

      Got it. So there is no way for you to use the System (?) data connection that the inbuilt Google Maps uses?

      • Bo (ABRP)

        Team•

        Apr 23, 2025

        That’s weird but correct, yes. You can download ABRP (or any other app) but you cannot really use it without buying your own data.

    • Dan Villiom Podlaski Christiansen

      •

      Jun 23, 2025

      I’m running 6.0.2, and I haven’t seen that error message. Did it disappear later?

      For the record, you can sign up for a six month data package at this link, I believe:

      https://internetonthemove.orange-business.com/renault/#/subscribe