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Unable to plan a route to 'Riga, Latvia'

Issue as described in the title. It doesn’t matter where to I try to plan a trip. Checked all settings. All supposed to be ok.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification5 comments

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Comments5

  • Katya S. changed status to Awaiting Clarification
    Team•

    Oct 15, 2025

    Pinned

    Hi @Soteras S,

    Does this only happen in the iOS app?

    Could you provide the app version number, including numbers within parentheses? (found at the bottom of the settings menu)

    • Soteras S

      •

      Oct 15, 2025

      Happens both on windows pc and iOs. ABRP version on iOs

      6.1.5 (3581)

      • Katya S.

        Team•

        Oct 15, 2025

        Okay and are you planning between two manually entered addresses or between your position and a different address?

        • Soteras S

          •

          Oct 15, 2025

          I have just figured it out. My comment “no route can be calculated” might have been a bit biased.

          It seems that there is something wrong with Riga (city in Latvia) geolocation marker. If you not type a specific adress but just chose the city Riga - you cannot plan to or from it.

          • Katya S.

            Team•

            Oct 15, 2025

            Ah! Interesting. I’m able to reproduce this, and I can see that planning to a nearby street works just fine. I would suspect that the specific point where ‘Riga, Latvia’ is placed isn’t accessible.