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No map at a part of Rotterdam

At Rotterdam there is a part of de map wich no show when you driver over there.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification9 comments

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Comments9

  • Bo (ABRP)

    Team•

    Apr 28, 2025

    Thank you for reporting! We will look into it. Does it happen every time you visit this map “tile”?

    • Bo (ABRP)

      Team•

      Apr 28, 2025

      It seems to work for us on the same spot. Could you try going to the ABRP app information (by long pressing on the ABRP icon) and clearing the cache of ABRP?

      • Arjan Weeda

        •

        May 9, 2025

        Unfortunately it didn't help. Also when I'm somewhere else and zoom in on that spot the map gives a blind spot.

  • Linda ABRP

    Team•

    Apr 25, 2025

    Hi

    Did the map just change while you were driving? Did it change back to normal again?

    Have you download ABRP from Google play?

    What kind of phone do you have?

    • Arjan Weeda

      •

      Apr 25, 2025

      It was just a misty spot on my map. This is not one time but every Day on this position.

      After I drove between the spot then the map is normal.

      The app is from Google Play Store.

      My Phone is Samsung S23 Ultra.

      • Linda ABRP

        Team•

        Apr 25, 2025

        Ok. To help us figure out what happen we need you to send a bug report next time this happen at that spot. First you need to enable the bug button in the settings. Go to the settings and scroll all the way down.

        The bug button will show on your screen. When you arrive at the spot and the map disappears click at the button. Then let me know when you have done this.

        • Arjan Weeda

          •

          Apr 25, 2025

          Thanks for your response. I will file a bug (probably) next Monday.

        • Arjan Weeda

          •

          Apr 28, 2025

          Good morning.

          I made a bug report this morning at 06:37. During driving mode the map shows a blind spot, but if you look at the map from above it is complete.

          • Linda ABRP

            Team•

            Apr 28, 2025

            Thanks. We will look at it later today at our bug meeting.