I’ve checked the vehicles on your account. It looks like they’ve previously been linked because there’s a calibrated reference consumption value. Thus, we’re still counting it as having live data and not displaying the buttons.
Could you clarify which version you’re currently using? You’ll find the exact version number at the bottom of the settings menu.
Paul Mackey
•
Mar 14, 2025
I think I tried to set up live data but was never able to complete the process (can’t recall the hurdle). Certainly it is not live updating and needs manual adjusting.
Katya S.
Team•
Dec 23, 2024
Hi @reinewald,
Which vehicle does this concern? If the vehicle uses a live data connection the manual adjustment buttons shouldn’t be shown/necessary.
reinewald
•
Dec 23, 2024
Mercedes EQC. No Live data connection, so I need the buttons :-)
Katya S.
Team•
Dec 23, 2024
I see. It looks like it’s previously been linked because there’s a calibrated reference consumption value. Thus, we’re still counting it as having live data and not displaying the buttons.
Do you want to link the vehicle? Otherwise, I’d simply create a new vehicle copy without live data and plan with it instead.
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Comments5
Mar 14, 2025
PinnedHi @Paul Mackey,
I’ve checked the vehicles on your account. It looks like they’ve previously been linked because there’s a calibrated reference consumption value. Thus, we’re still counting it as having live data and not displaying the buttons.
Could you clarify which version you’re currently using? You’ll find the exact version number at the bottom of the settings menu.
Paul Mackey
Mar 14, 2025
I think I tried to set up live data but was never able to complete the process (can’t recall the hurdle). Certainly it is not live updating and needs manual adjusting.
Katya S.
Dec 23, 2024
Hi @reinewald,
Which vehicle does this concern? If the vehicle uses a live data connection the manual adjustment buttons shouldn’t be shown/necessary.
reinewald
Dec 23, 2024
Mercedes EQC. No Live data connection, so I need the buttons :-)
Katya S.
Dec 23, 2024
I see. It looks like it’s previously been linked because there’s a calibrated reference consumption value. Thus, we’re still counting it as having live data and not displaying the buttons.
Do you want to link the vehicle? Otherwise, I’d simply create a new vehicle copy without live data and plan with it instead.