No live data / Tronity connection issue

🚧 THIS IS A TICKET MIGRATED FROM UPVOTY. The original ticket and comments will be available for a limited time over at:
https://abrp.upvoty.com/b/report-a-bug/no-live-data/
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Despite the app showing connected through TRONITY, the reality is that, during a trip of 117km, it never truly connected, having only taken the reading at the beginning of the trip, having even reduced the estimate of the SoC on arrival, which went from the initial 54% to the 47% along the journey, when in reality I ended up arriving at the destination with a real 68% of SoC.
The green bars never shows up