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New ETIA network of chargers in Argentina. No added from OCM

Hi

Many day ago I add all chargers of new network of chargers called ETIA in Buenos Aires, Argentina, in OCM website.

I wait several days to these new chargers appear in ABRP.

But still don’t show any of these 15 new chargers.

Also I report for more than 45 days changes in 4 chargers in Buenos Aires. All OK in all another platforms (OCM, Plugshare, Carregados from Brazil, etc…) But in ABRP don’t.

I report from OCM, App, ABRP Web version and after 45 days is still missing these changes.

Buenos Aires a new in electric vehicles. I’m premium user of ABRP and think is an excellent tool to calculate routes. But with bad chargers information result in a bad route. I use Apple Maps, Waze and Google Maps as GPS to destination because ABRP have errors in chargers.

Please add chargers from OCM and fixes chargers information reported.

Really thanks.

Status: Awaiting Clarification4 comments

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Comments4

  • Katya S. changed status to Awaiting Clarification
    Team•

    Jun 25

    Pinned

    Hi @ABRP User #2314454,

    We already import chargers from OCM, but new additions in OCM will both need approval in OCM and then wait for the next import date from OCM to ABRP. I’d therefore say we just need to wait a little longer for the new additions to appear in ABRP.

    Regarding reports sent from the ABRP app, I can’t directly comment on this without knowing which data source the chargers came from. But I do know that we receive many locations in South America from OCM - in that case, the best approach is to make edits directly in OCM.

    If the charger was fetched from a different source, the report from the ABRP app is sent to them for handling.

    Feel free to link some examples of the additions in OCM or the reported chargers in ABRP.

  • ABRP User #2314454

    •

    Jul 16

    Hi

    Please close this ticket. All data is OK. ETIA was added to OCM and ABRP data was updated them. Thanks.