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The car’s location does not update

This is a severe issue. The car’s location does not update.

Problem 1: you route from A to B. Then you travel without routing (ABRP open) from B to C. The app thinks that the car is still at B and would not route from C to A. If you put a pin at C and reroute to A, the app would not follow your movements to A and the arrow remains at B (or at a tendon location as mentioned in problem 2 and per Image 1.

Problem 2. Even when you route from A to B and complete the trip (confirmed on the app) the car remains at a random location on the route. And you cannot route from B to anywhere. It always routes from that random location (image 2). The only way to move the car to the present location is travel to that random location and route to your original location. And there is no guarantee it would work.

These problems render the app unusable please resolve urgently

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification9 comments

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Comments9

  • Katya S. changed status to Awaiting Clarification
    Team•

    Apr 22, 2025

    Pinned

    Hi @Osman Efe Moral,

    You have several saved vehicles on your account. Please specify which of them this occurs with.

    • ABRP User #1310143

      •

      Apr 22, 2025

      It is not associated with the car. But I used Corsa. I have been using corsa for months now this problem and the problems I mentioned in a newer and more expanded post started after tha 3338 update.

      • ABRP User #1310143

        •

        Apr 22, 2025

        Now the vehicle is stuck at one location permanently. No matter what I do it does not move. Now all my trips are at that location as demonstrated in the attached image.

        • Katya S.

          Team•

          May 5, 2025

          Looking at the vehicle on your account today it does not appear to be stuck.

          • ABRP User #1310143

            •

            May 5, 2025

            Well it was 13 days ago. It get stuck for a day or two then merges with the actual location and then gets stuck again at another point on my last trip.

            • Katya S.

              Team•

              May 5, 2025

              You’re only using OBD as live data source?

              Changing to device position instead of vehicle position does not resolve it?

              • ABRP User #1310143

                •

                May 12, 2025

                Yes I do. It does not. The vehicle remains n the same location until God knows when it will be at the correct location. Since we cannot use ABRP for planning or navigating after 6.0.0 any longer, this became a minor glitch in a software that longer serves a purpose.

    • ABRP User #1310143

      •

      Apr 22, 2025

      Now I tried with another vehicle. It happened on an unconnected vehicle as well. The app does not register the location of the vehicle as you travel.

  • Arianto Nugroho

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    May 31, 2025

    I also have a similar problem. The car location is only updating whe in navigation. After that the location of the car is stuck wherever the navigation stopped.

    The biggest problem is that, after this the ‘my position’ is potentially wrong, so when you try to a new planning, it just wrong..

    Notes: I'm using Android version, taking car information from OBD ..

  • ABRP User #1310143

    •

    Apr 22, 2025

    As per another post the problem occurred only after the 3338 update in my car Corsa E.