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Map Not Displaying on Computer Browser

For past 2 days when using ABRP on my Windows 11 computer the map does not load. This has never happened before.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed7 comments

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Comments7

  • Bo (ABRP)

    Team•

    Oct 20, 2025

    This should have been solved with the ABRP 6.1.6 release on web this morning. Can you please try again?

    • Tim Ojesky

      •

      Oct 20, 2025

      I tried the updated version and the map issue seems to have been resolved.

      Thank you.

    • Kent Bossange

      •

      Oct 21, 2025

      Works correctly with 6.1.6

  • Pierson Forbes

    •

    Oct 14, 2025

    Map shows on Chrome but not Safari. Tried numerous fixes by Chat GPT without success.

  • Samuel_ABRP

    Team•

    Oct 13, 2025

    Hey,

    I tried a few things to reproduce it, like simulating a bad connection and so on, but for me the map always loads.

    If you can reproduce it all the time, could you please try loading the page with the network tab open in Chrome (or whatever browser you use) so you can see the network requests that are sent? In Chrome you can do this by pressing F12 on your keyboard. Then when you filter for “maps” you should see a list similar to this one:

    If you can get there, please check if there are any requests that are in the 400/500 range in the status tab. If you need further help finding this view please let me know and we can find it out together.

    • Kent Bossange

      •

      Oct 13, 2025

      Samuel,

      Thank you for looking into this.  As of this morning the map displays immediately.  Using F12 to show the network requests also shows a constant “200” for all requests.

      I reboot my computer every morning.  Am on the latest versions of W11 and Chrome.

      The one think that has become erratic in my environment lately is the home IP address.  2 months ago I switched from ATT to Verizon 5G.  I have noticed that Verizon changes my home network address on a seemingly random basis, often showing me hundreds of miles away from my home (but always in California).  Not sure this has anything to do with my map not loading but you may wish to see if this roaming IP address correlates to any other strange behaviors you have seen.

      Again, thanks for the quick response.  Impressive.

      Kent Bossange

  • Linda ABRP

    Team•

    Oct 13, 2025

    Hi
    Can you try to log out and log in from your account and see if that helps?