Local chargers not seen

🚧 THIS IS A TICKET MIGRATED FROM UPVOTY. The original ticket and comments will be available for a limited time over at:
https://abrp.upvoty.com/b/report-a-bug/local-chargers-not-seen/
———————————————————————————
I live on Martha’s Vineyard. I know of at least 10 class 2 chargers on the island. This morning I opened your app and some of them showed up. But after playing with the app for a while they vanished. Charge hub showed me all of the public chargers. I would like to use your app because (for some reason) the Rivian company likes your app but… it doesn’t show me any chargers when I am traveling in my R1T and so is useless to me. Am I missing something here? I don’t seem to have an premium account despite your app being the only way to plan a route in my vehicle. Shouldn’t I be able to make use of your app as a Rivian owner. Why would chargers show up and then disappear?