Live data is not accurately linking with Hondalink.
ABRP worked well for me during the first month, but now it isn’t updating my Honda Prologue’s mileage or battery percentage. The location works, and charging centres show up, but it always says I have 45% battery, even when I actually have more or less. The mileage is about 2k off. Because of this, it keeps sending me to charging stations when I don’t need them. I’ve relinked my Hondalink account six times through Enode, and each time it says the connection is complete. Has anyone else had this problem, or do you have any suggestions? I have an annual plan, but I won’t renew it if it doesn’t work.
- Where does this happen?
- ABRP version number (found at bottom of settings menu)
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Comments6
Linda ABRP
Mar 9
Hi
I had another user with the same problem and got this answer from Enode:
“We've looked into it and can confirm this is related to ongoing reliability issues with Honda's backend services.
HondaLink has been experiencing widespread outages and degraded performance over the past several months. This is affecting Honda owners broadly, not just those using Enode connections. There's substantial community discussion documenting the issue:
https://www.reddit.com/r/Honda/comments/1qjgef0/honda_link_is_down_again/ from late January shows Honda's own app displaying "Services Temporarily Unavailable" errors, with users reporting it's been "insanely bad lately"
https://www.insideevsforum.com/community/threads/hondalink-not-working-with-no-data-message-last-few-days.20478/ has 83 replies and 20k+ views about HondaLink outages
Unfortunately there's nothing we can do on our end to resolve this, the issue originates from Honda's infrastructure. The end user may want to report the issue directly to Honda as well, as increased visibility may help prioritize a fix on their side.
We're continuing to monitor Honda's API stability and will update if we see sustained improvement.”
Andy Gruchy
Mar 9
Ok I canceled my subscription renewal. I signed up in late January and it work well through mid February. So my $50 was not well spent.
Linda ABRP
Mar 10
It seems to work for some cars but not everyone. Your car can also get live data through Android auto.
User
Mar 12
The Honda app, while still not perfect, is running better than ever since I got my Prologue in August 2025. Can you tell us the specific issue we should report to Honda?
Linda ABRP
Mar 16
Unfortunately, I don't have more information than what I posted above.
Andy Gruchy
Mar 16
I don’t think they are interested in updating on ABRP end. Feels like Linda just passed the buck. Go, my money, and now it’s useless.