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iOS app is barely functional.

Bug Reports

Using ABRP 6.1.1 with iOS 18.5 on an iPhone 15 Pro Max and jt won’t load a saved plan. I was going to try logging out and back in again, but it won’t let me log out! On top of that, the bug report button does it work!!! It says “Bug Report Upload Failed”. Everything works fine on the website, but the app is useless.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #1441148 ·
Status: Completed4 comments

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Comments4

  • Thomas

    •

    Aug 5, 2025

    Hi @Trevor Smedley ,

    I think we now show it correctly:

  • ABRP User #1441148

    •

    Jul 31, 2025

    Reinstalling the app fixed the problem. Thanks. Maybe you should have a “Reset” button in the app.

    On an unrelated issue, this charger is flagged as “not available to the public” but it IS available. I have charged there many times. I’ve submitted a report several times but it never gets fixed.

    https://abetterrouteplanner.com/?charger_id=160151083

    • Thomas

      •

      Jul 31, 2025

      Regarding 160151083: I have forwarded your information to our provider. Of course, the main reason could be on our end, but I await their response.

  • Thomas

    •

    Jul 31, 2025

    Hi @Trevor Smedley ,

    Before starting to troubleshoot your issue, try to reinstall the app. We have problems that are affecting some iOS users.