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Incorrect time estimate for commutes

Hello, I noticed incorrect time estimates for commutes I conduct daily.

Attached for reference is one of them:

https://api.iternio.com/1/?eventlog_uuid=a68fb6f9-3505-4cc4-821e-51de3c23ed8c

This commute takes usually more than one hour, considering traffic conditions which ABRP app seems to ignore.

When using other known planners, the time estimates are correct.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: In Progress13 comments

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Comments13

  • Linda ABRP

    Team•

    Oct 30, 2025

    Hi

    I get 52 minutes on Google maps. It can be that the live traffic in that area is not correct. The live traffic is working when I make a longer trip up north.

    • Jeka Zamsky

      •

      Oct 30, 2025

      But you know, I shouldn’t be using two different apps. As far as I’m concerned, the app should be looking at live traffic and calculate the commute correctly. Is there anything that can be done?

    • Jeka Zamsky

      •

      Nov 2, 2025

      Hi. Just wanted to check in on the case and see if there's any update?

      • Linda ABRP

        Team•

        Nov 3, 2025

        My colleague will look at this but he is on a work trip this week so I’m not sure if I will get an answer this week.

        • Jeka Zamsky

          •

          Nov 3, 2025

          Sure, no problem. Thank you.

          • Jeka Zamsky

            •

            Nov 9, 2025

            Hi. Did you guys have a chance to check? Thank you.

            • Linda ABRP

              Team•

              Nov 10, 2025

              My colleague is back tomorrow so I will ask then.

              • Jeka Zamsky

                •

                Nov 11, 2025

                Thanks!

              • Jeka Zamsky

                •

                Nov 17, 2025

                Hello. Any update?

                • Linda ABRP

                  Team•

                  Nov 17, 2025

                  I just asked and unfortunately there is nothing we can do at the moment. There is some live traffic but it’s not enough.

                  • Jeka Zamsky

                    •

                    Nov 17, 2025

                    Can’t you get live traffic information from Waze or Google?

                    • Linda ABRP

                      Team•

                      Nov 17, 2025

                      Unfortunately the pricing and conditions from Google does currently not permit us to use live traffic from them, but this can change in the future.

                      • Jeka Zamsky

                        •

                        Jan 23

                        Linda, can you please contact me regarding the traffic pricing conditions? I have a few ideas. Please, can you send me an email with the relevant information & I will let you know of my ideas? Thank you.