Preferred charging networks makes planner error: 'oops...'

Hello,

I’m trying to plan a route in France with quite a lot of constraints: no tolls, 3 different cards (Charge Map pass, Octopus Electroverse and Ulys) + Tesla member price and 3 charging networks selected (Tesla, NW IECharge and Lidl) has “douple thumbs up” (also tried “single thumbs up”).

When I try to plan the trip, it loads then trows an error “Oups… Quelque chose s’est mal passé” (Something went wrong).

I was able to get a 75% success-rate before when I only had Tesla and NW IECharge selected as preferred charging networks.

I am able to get a 100% success rate when no charging network preference is applied (at least with the 2-3 tries I did).


So my best guess is that there is a bit too much to process for the server and it times out just before finishing planning the trip. Server is the suspect to me because it happens both on my Google Pixel 6, or my quite powerful desktop.

Where does this happen?
Android, Web
ABRP version number (found at bottom of settings menu)
5.7.1 (3277)

Please authenticate to join the conversation.

Upvoters
Status

Planned

Board

🐛 Bug Reports

Date

12 months ago

Author

Thomas BORIE (Samoth47)

Subscribe to post

Get notified by email when there are changes.