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Enode + Volkswagen fails to connect due to new terms & conditions released to the Volkswagen app

Bug Reports

I am trying connecting my brand new Vw id7 using Enode. After I have typed in my login information to Vw then it ask me to confirm the use conditions.

I do that but not nothing happens.

No error or anything.

Posted by Erling Andersen ·
Status: Completed5 comments

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Comments5

  • Katya S. changed status to Completed
    Team•

    Apr 10, 2025

    Pinned

    Hi @Erling Andersen,

    Good to hear you got it working. We were recently informed by Enode that Volkswagen released new T&C for their app - which users now must accept before resuming connections with third-parties.

    See notice;

    https://status.enode.com/incidents/01JRDRRW8EAMC878FK5R5BS0V1

    This may have been the cause of the connection loss, and resolved when reinstalling (and then also accepting the new T&C of) the VW app.

  • Thomas

    •

    Apr 8, 2025

    Hi @Erling Andersen ,

    Have you tried to remove the car app and install it again?