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I cannot log issues or respond as authentication doesn't work

Hi, Each time I try to post, comment or review it loads a pop up screen saying "redirecting you to a better route planner for authentication". It just loads the app and I can't do anything else. Without that being resolved I can't respond to anything so please can someone help me without generating an email that just causes the same issue? Thanks.
Status: Completed2 comments

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Comments2

  • Katya S.

    Team•

    Jan 8, 2025

    Ah! In fact, it looks like you haven’t set a display name in ABRP. Set a name in your user settings before proceeding to authenticate here on featurebase.

  • Katya S.

    Team•

    Jan 8, 2025

    Hi @rob.tudor,

    Could you try responding by authenticating through the web version on a regular computer?