Mahde - ABRP changed status to Awaiting Clarification
Team•
Aug 14
Pinned
Hello @ABRP User #3010211,
Do you get any error message after adding the vehicle or is it just not showing up in your saved vehicles? Have you tried removing the add, redownloading it and see if that works? Does this happen in the web version too?
ABRP User #3010211
•
Aug 15
I don’t have any message. I don’t see any vehicle now.
ABRP User #2896309
•
Aug 15
I believe having >1 vehicles requires a subscription.
Linda ABRP
Team•
Sep 2
@ABRP User #2896309
It seems like you have been able to select your car now. Is that correct?
Linda ABRP
Team•
Sep 2
@ABRP User #3010211
It seems like you have been able to select your car now. Is that correct?
ABRP User #2970822
•
Aug 16
Seeing the same thing using web interface. No vehicle in the account but when I try to add one it doesn’t seem to stick.
Linda ABRP
Team•
Sep 2
It seems like you have been able to select your car now. Is that correct?
ABRP User #2970822
•
Sep 2
Yes, I had to select both NACS and CCS for it to work. I then was able to unselect the NACS port and things are good now. 2026 Hyundai Kona EV in Canada.
ABRP User #3018242
•
Aug 16
Same problem here
Linda ABRP
Team•
Sep 2
It seems like you have been able to select your car now. Is that correct?
ABRP User #821477
•
Aug 16
Also broken for me. No error message, just doesn’t save. Can’t use the web page or app.
Linda ABRP
Team•
Sep 2
It seems like you have been able to select your car now. Is that correct?
ABRP User #2439147
•
Aug 16
Same here
Linda ABRP
Team•
Sep 2
It seems like you have been able to select your car now. Is that correct?
Linda ABRP
Team•
Aug 17
Thanks for reporting this. We will fix this issue.
ABRP User #3076991
•
Aug 18
I noticed that some cars can be added. For example you can add the new 2026 Renault Twingo, but you cant add the Dacia Spring. No error message.
Btw, will the new 2026 Dacia Spring also be added?
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Comments16
Aug 14
PinnedHello @ABRP User #3010211,
Do you get any error message after adding the vehicle or is it just not showing up in your saved vehicles? Have you tried removing the add, redownloading it and see if that works? Does this happen in the web version too?
ABRP User #3010211
Aug 15
I don’t have any message. I don’t see any vehicle now.
ABRP User #2896309
Aug 15
I believe having >1 vehicles requires a subscription.
Linda ABRP
Sep 2
@ABRP User #2896309
It seems like you have been able to select your car now. Is that correct?
Linda ABRP
Sep 2
@ABRP User #3010211
It seems like you have been able to select your car now. Is that correct?
ABRP User #2970822
Aug 16
Seeing the same thing using web interface. No vehicle in the account but when I try to add one it doesn’t seem to stick.
Linda ABRP
Sep 2
It seems like you have been able to select your car now. Is that correct?
ABRP User #2970822
Sep 2
Yes, I had to select both NACS and CCS for it to work. I then was able to unselect the NACS port and things are good now. 2026 Hyundai Kona EV in Canada.
ABRP User #3018242
Aug 16
Same problem here
Linda ABRP
Sep 2
It seems like you have been able to select your car now. Is that correct?
ABRP User #821477
Aug 16
Also broken for me. No error message, just doesn’t save. Can’t use the web page or app.
Linda ABRP
Sep 2
It seems like you have been able to select your car now. Is that correct?
ABRP User #2439147
Aug 16
Same here
Linda ABRP
Sep 2
It seems like you have been able to select your car now. Is that correct?
Linda ABRP
Aug 17
Thanks for reporting this. We will fix this issue.
ABRP User #3076991
Aug 18
I noticed that some cars can be added. For example you can add the new 2026 Renault Twingo, but you cant add the Dacia Spring. No error message.
Btw, will the new 2026 Dacia Spring also be added?