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Wrong location

It doesn't show my actual location. It's planning the route from a different location. While driving, my location freezes, then after 2–3 minutes it jumps to my actual location, only to freeze again. I bought the Premium plan and regret it.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification11 comments

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Comments11

  • User

    •

    Jun 23

    I am experiencing a similar issue. My Audi Q4 and S26 Ultra are consistently freezing. I find myself needing to open ABRP on my phone, which resolves the problem, but it is quite inconvenient.

    • Linda ABRP

      Team•

      Jun 24

      Please make sure location services are enabled, location accuracy is on and ABRP has the location permissions enabled and is allowed to use precise location.

      • User

        •

        Jun 27

        I have everything set well.

        • Linda ABRP

          Team•

          Jun 29

          We will probably release 7.1.3 today or tomorrow. Can you please try that version and see if it solves the problem?

  • Linda ABRP

    Team•

    Jun 23

    Hi

    Which phone do you use and which version is your phones software?

    Do you have the latest software in your car?

    • M.Volkan TEKGÜL

      •

      Jun 23

      Samsung s22 android. Car is hyundai ioniq 5 and has got latest software

      • Linda ABRP

        Team•

        Jun 24

        Please make sure location services are enabled, location accuracy is on and ABRP has the location permissions enabled and is allowed to use precise location.

        • M.Volkan TEKGÜL

          •

          Jun 24

          Bunları yapmadığımi düşünmeniz cok komik. Ilk defa kullanmıyorum ABRP ve yeni değilim. Bu sorun son 1 aydır var . Daha önce gayet normal çalışıyordu.

          • Linda ABRP

            Team•

            Jun 26

            Can you try to join the beta version? Installing the ABRP Beta version

            • M.Volkan TEKGÜL

              •

              Jun 26

              ABRP beta versiyonu ile ilgili şu risklerin olabileceğini okudum.

              Riskleri

              - Rota oluşturma esnasında anlık çökmeler veya tahmin hataları yaşanabilir
              - Arayüzde veya Türkçe dil çevirilerinde eksiklikler bulunabilir

              • Linda ABRP

                Team•

                Jun 26

                You can just go back to the current version if it does not work. We will also release 7.1.3, probably on Monday.