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Firefox - The image section does not display every time (adding photos and existing photos).

I use Firefox every day.

I often post photos of chargers on your website, and sometimes I find that I can't add a photo (no icon).

When I switch browsers (to Edge, for example), I can see the button to add a photo, and I can see that there is already one there.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: In Progress12 comments

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Comments12

  • Linda ABRP

    Team•

    Aug 11, 2025

    Hi

    Do you have the same version of ABRP in both browsers?

    It seems like it’s some setting you need to change in the browser that does not show the image.

    • Denis Schoelens

      •

      Aug 11, 2025

      Yes.
      same version for the both.

      Additional info : I don't have this problem with all stations.

      For example, it shows up with Nîmes, but not with Aix-en-Provence.

      • Linda ABRP

        Team•

        Aug 11, 2025

        Are you logged in at your ABRP account on both browsers?

        • Denis Schoelens

          •

          Aug 11, 2025

          yes

          • Linda ABRP

            Team•

            Aug 11, 2025

            I will ask my colleague to look at this.

            • Denis Schoelens

              •

              Aug 11, 2025

              additionnal info : same behaviour on MacOs x Firefox. And same behaviour login ou logout

              • Linda ABRP

                Team•

                Aug 25, 2025

                The chargers above are from two different chargers. Can you show the difference with the same charger on both images?

                • Denis Schoelens

                  •

                  Aug 25, 2025

                  Hi @Linda ABRP
                  This is the same on the original post, “Tesla Aix en Provence Beaumanoir”.
                  I re-post the image
                  Best

                  • Linda ABRP

                    Team•

                    Aug 25, 2025

                    Ok. We need to look at it because we have not seen this before and we don’t know what causes it.

  • Denis Schoelens

    •

    Aug 24, 2025

    Hi @Linda ABRP
    Any news?
    Best

    • Denis Schoelens

      •

      Dec 20, 2025

      Hi @Linda ABRP

      Four months later, I'm still having the same problem! I wanted to add a photo to a new station. Take a look at the difference in display between Firefox (left) and Edge (right).

  • Denis Schoelens

    •

    May 5

    Hi @Linda ABRP , any news about this issue? Best