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Find chargers along route fails (iOS and Android)

If i have a completed plan, but i am curious to find other charger options, i click the “find chargers along route” fails.

This happens regardless of plan.

When clicking that button, you can see that if finds chargers, they show up briefly, maybe 1 second, then they disappear. It will then zoom out to a 500 mile range and says no chargers found.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification7 comments

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Comments7

  • ABRP User #2058202

    •

    Oct 1

    See attached.

    • Mahde - ABRP

      Team•

      Oct 5

      Did these issues start with version 7.1.7 or was this active previously too?

      • ABRP User #2058202

        •

        Oct 5

        I couldn't say. I haven't used it in 6 months or so.

        • Mahde - ABRP

          Team•

          Oct 6

          We will look into this issue and see if it affects other Android devices too.

  • Mahde - ABRP

    Team•

    Oct 1

    Hello @ABRP User #2058202,

    Could you send a screen recording of when the show up briefly then disappear? What phone model are you using?

    • ABRP User #2058202

      •

      Oct 2

      See previous comment

    • ABRP User #2058202

      •

      Oct 4

      Samsung s21 ultra 5g. The recording is attached to another reply