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No chargers found when using 'find nearby chargers' feature when logged in

🚧 THIS IS A TICKET MIGRATED FROM UPVOTY. The original ticket and comments will be available for a limited time over at:
https://abrp.upvoty.com/b/report-a-bug/fejl-1/
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https://api.iternio.com/1/?eventlog_uuid=43df9e9e-a6bc-4e01-b2a0-dfa330fe3b80


Hi, I can't find charging stations or information about it. this is when I'm logged in, if I'm not logged in I can..


Hi there are still errors when I'm logged in... no information from various charging stations

Status: Awaiting Clarification6 comments

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Comments6

  • Jens HO Jensen

    •

    Nov 26, 2024

    Hello. I can't find charging stations and information about it when I'm logged in to my account if I'm not logged in everything looks normal it's the same whether it's in the app or on the computer.. help can't find charger information

  • Jens HO Jensen

    •

    Nov 23, 2024

    Hi ..my problems are only there when I am logged in whether it is App or on PC it is the same... if I am logged out there are no problems.. help help

  • Katya S.

    Team•

    Nov 21, 2024

    Hi @Jens HO Jensen,

    I’ve merged your new ticket with the existing one. You also reported this in Cannot find chargers in beta - is this while using beta also or did the issue resurface?

    • Jens HO Jensen

      •

      Nov 21, 2024

      I should have signed out as a Beta tester, but there are still errors in being able to find charging stations and get info on the charging status

    • Jens HO Jensen

      •

      Nov 22, 2024

      is there a solution on the way????

  • Katya S.

    Team•

    Nov 5, 2024

    Hi Jens,

    In your screenshot for when you're logged in, you haven't really clicked the charger but instead clicked the map and we then place a marker and your options for the location.