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Driving activity not logged for Volkswagen vehicles linked via Enode

Bug Reports
The journeys have not been recorded for a few weeks. I have already disconnected the connections and logged in again. Only the loads are recorded.
Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Karin Baumanns ·
Status: In Progress3 comments

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Comments3

  • Katya S. changed status to In Progress
    Team•

    Feb 5, 2025

    Pinned

    Thank you for the screenshot @Karin Baumanns . I’ve checked with the team, and it appears there is a current issue with the Volkswagen + Enode connection, resulting in driving activity not being logged.

    We’re currently working on resolving this.

    I found that duplicate tickets were created for this, and my colleague replied to your email earlier today;

    “We have some problems with VW cars connected to Enode and that they don’t record the routes. My colleague is working on this and we hope that this will work soon again.”

    We released a potential fix for the issue yesterday and we’re still monitoring the issue.

  • Katya S. changed status to Awaiting Clarification
    Team•

    Feb 5, 2025

    Pinned

    Hi @Karin Baumanns,

    You have two vehicles on your account. Which one of them does this concern?

    I’ve just looked at both and we’ve logged activities, as recent as today.

    • Karin Baumanns

      •

      Feb 5, 2025

      Both. I can't see any trips on my ID.3. For my ID.4, the last trip I can see is from December 9th.